Effective Date: February 12, 2025
ScrapeAutomate ("we," "us," or "our") knows that you care about your data, and we are committed to protecting your privacy. This Privacy Policy describes how we gather, use, and share information when you use our services. By using our services, you accept the conditions stated below.
1. Information We Collect
1.1 Personal Information
- Account Data, including Name and email address, is required for account creation, verification, and communication.
- Payment Data are processed securely by third-party gateways. We do not store credit card numbers.
- Usage Data includes device type, OS, browser, IP address, and app interactions (to improve functionality).
1.2 Tracking Technologies and Cookies
We utilize cookies to enhance user experience, monitor traffic, and tailor content. The types include:
- Essential Cookies: Required for core functionality (e.g., login sessions).
2. How We Use Your Information
- Service Delivery: Manage accounts, process payments, and provide support.
- Communication: Distribute marketing emails, security alerts, and updates (opt-out option).
- Improvements: To improve features, examine aggregated usage statistics.
- Legal Compliance: Meet tax, fraud prevention, or regulatory obligations.
Legal Basis: Processing may be justified by (a) legitimate interests (e.g., security enhancements), (b) permission (e.g., newsletters), or (c) contractual requirements (e.g., account creation).
3. Data Sharing and Transfers
- Third-Party Services: We use tools like Creem.io (payments). These partners access data only to perform tasks on our behalf (see their policies: Creem.io).
- International Transfers: Data may be transferred outside your country. For GDPR compliance, we guarantee protections such as EU Standard Contractual Clauses.
- Legal Disclosures: We may share data if required by law or to protect our rights.
4. Data Retention
We keep your data as long as your account is active or necessary for our services. Upon request, we delete personal information unless it's needed for bookkeeping.
5. Your Rights
Under GDPR, CCPA, and other regulations, you may:
- Access or download your data.
- Correct inaccuracies.
- Delete your account/data (exceptions apply for legal obligations).
- Object to processing or restrict automated decisions.
- Withdraw consent (e.g., unsubscribe from emails).
Submit requests via support@scrapeautomate.com
6. Security Measures
- Encryption: SSL/TLS for data transmission. Passwords are hashed.
- Access Controls: Limited to authorized personnel.
- Audits: Regular security assessments and updates. While we strive for protection, no system is 100% secure.
7. Policy Updates
Changes will be posted here with a revised effective date. Material updates will trigger email notifications. Continued use implies acceptance.
8. Contact Us
Have questions? Reach out to us:
- Email: support@scrapeautomate.com
- Website: www.scrapeautomate.com
- Chat: Live chat on our website